Hello
Is there a way in LMI Central to force all IT Technicians accessing client host agents (EUC or Server) to receive a 2FA authentication code via text or email before a connection is made. They either and/or use the Web Client or LMI Client. So put another way, when they go to remote control a PC or Server (with correct credentials cached) it would always send a 2FA before the connection is made.
Thanks Tim
We already all do that. My Boss wants to know if its possible to send a 2FA on agent connection. I did as you suggested and submitted as a new feature. You can close this question if you like .... I'll wait to see what the developers think ...
tim_griezitis We do have MFA for the technician signing into the LMI Client, so that would offer some protection with a compromised computer: https://support.logmein.com/central/help/how-to-force-individual-users-to-use-two-factor-authentication-central-t-login-policy-set-twofactor-individualusers
That's what I thought the reply would be as I could not find any parameter in LMI Central. If an IT technician computer is compromised with the LMI Client (for example), then because we have many client machines login creds cached a threat actor just got access to everyone. Having to re-enter creds every time would slow us down badly so a pre-connection 2FA would ensure security
I'll post this Idea and see where it goes... cheers Glen
Hi tim_griezitis,
This is not a feature currently. You could post it as a Community Idea if you include some more details about why it is needed and how you picturing it working.
