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DiegoDash's avatar
DiegoDash
Active Contributor
10 months ago
Solved

Problema com câmera

My laptop's camera is not working, this error message appears

 

 

Soon after I noticed this in logmein AV


 

What can I do through the administrative panel or on the machine so that this doesn't happen

  • KateG's avatar
    KateG
    10 months ago

    Hi DiegoDash 

    Nice to see you. Have you tried adding the webcam to the exclusion list, you can find it on the antivirus module, and logmein antivirus policy: 

     

1 Reply

  • KateG's avatar
    KateG
    GoTo Manager
    10 months ago

    Hi DiegoDash 

    Nice to see you. Have you tried adding the webcam to the exclusion list, you can find it on the antivirus module, and logmein antivirus policy: