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Forum Discussion

kbar's avatar
kbar
Active Contributor
5 years ago
Solved

Blank screen when controlling a Mac system

When I use LogmeIn central to remote into a Mac running OS Version 12.0.1 from a PC I'm getting either a blank (black) screen or just the menu bar and the desktop background. This happens on the seco...
  • GaborO's avatar
    GaborO
    4 years ago

    A new version (4.1.0.12203) has been released, which should fix the problem.

AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

kbar  Thanks for reporting this.  We have an update coming shortly that may help with this Mac behavior. 

pguimbellot's avatar
pguimbellot
Active Contributor
4 years ago
When is this issue going to be fixed. We have 22 plus Macs in AZ and we are having this issue. Please get it fixed