The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
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Solved
Cached Credentials no longer work?
Slower and slower computer connections... then broken screen blanking, broken multi-monitor support and now broken credentials caching? At first I thought it was my PC but now I am not able to used ...
Hi N_Idaho,
The problem should be with the certificate of the host. It can be regenerated with this command from an admin command prompt:
"C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe" cert -createca -createscShould the issue still persist, please contact customer support, GlennD can help you with that.
To investigate the case we need debug level logs of the service (C:\ProgramData\LogMeIn\LogMeIn.log)
I have the same issue with only this PC out of 250 I have on my acct.
Hi N_Idaho, welcome to the community.
Can you provide any more details? Could someone else have updated the credentials on the PC?
Lol. No dude. I've had LMI issues with this one certain PC from the start. The check box is there for "remember the creds" but when I login the next time it's forgotten them. Even if I close out the session and re-open it, it has forgotten them already.
Hi N_Idaho,
The problem should be with the certificate of the host. It can be regenerated with this command from an admin command prompt:
"C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe" cert -createca -createscShould the issue still persist, please contact customer support, GlennD can help you with that.
To investigate the case we need debug level logs of the service (C:\ProgramData\LogMeIn\LogMeIn.log)
