The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
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Cached Credentials no longer work?
Slower and slower computer connections... then broken screen blanking, broken multi-monitor support and now broken credentials caching? At first I thought it was my PC but now I am not able to used ...
Hi N_Idaho,
The problem should be with the certificate of the host. It can be regenerated with this command from an admin command prompt:
"C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe" cert -createca -createscShould the issue still persist, please contact customer support, GlennD can help you with that.
To investigate the case we need debug level logs of the service (C:\ProgramData\LogMeIn\LogMeIn.log)
Okay, so 1 out of 250 computers is having this issue. Have you worked with our support team already? I can PM you a file to enable full debugging mode on this computer so that there are log files generated that can be reviewed.
I have not reached out to support. When I have in the past I have found then clueless \ worthless.
