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Forum Discussion
Change user password as Administrator
I have Logmein Central with a couple of users
One of the users is currently away from his location and cannot remotely acces his email and has forgotton his LogMeIn password he is an infrequen...
Looks to me like you can't enable LMI without having email access.
So your best option is probably for you to make a new User, and share that login info with your employee over the phone.
If you CAN use email, then I believe you have to use this link:
https://secure.logmeinrescue.com/HelpDesk/ForgotPassword
(found on this LMI FAQ: https://help.logmein.com/articles/en_US/FAQ/How-do-I-change-or-recover-the-password-for-a-technician-en1 )
Kinda strange that I guess I can type in anyone's email address and get their password reset, not just my own.
So your best option is probably for you to make a new User, and share that login info with your employee over the phone.
If you CAN use email, then I believe you have to use this link:
https://secure.logmeinrescue.com/HelpDesk/ForgotPassword
(found on this LMI FAQ: https://help.logmein.com/articles/en_US/FAQ/How-do-I-change-or-recover-the-password-for-a-technician-en1 )
Kinda strange that I guess I can type in anyone's email address and get their password reset, not just my own.
