The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

Ox1's avatar
Ox1
New Contributor
3 years ago

Login without having to type a password no longer works on mobile

For a little while now, I have not been able to login without having to type a password for windows on my mobile device even though the password is saved in the app.   I have been using this functi...
Sensible_Ray's avatar
Sensible_Ray
New Contributor
2 years ago

Sorry the issue is when using LogMein Client  on Windows 10, not mobile

GaborO's avatar
GaborO
GoTo Contributor
2 years ago

Hi Sensible_Ray!

Your problem might be that the service's cannot load its certificate and it has to be regenerated.

 

Try this command on:
64 bit Windows:

"C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe" cert -createca -createsc
32 bit Windows:
"C:\Program Files\LogMeIn\x86\LogMeIn.exe" cert -createca -createsc

 

Then restart the LogMeIn service.