Welcome! The GoTo Community is currently in Read Only mode while we work on an exciting platform update.
If you need assistance, please contact our toll-free 24/7 Support 

Forum Discussion

JGSupport1833's avatar
JGSupport1833
New Contributor
5 years ago
Solved

LogMeIn Anti Virus issue

A small number of our users (20 of 500+) have to use an old remote access site for a partner, they log in using IE and then click a link to their remote session. The link uses an RDP ActiveX control ...
  • AshC's avatar
    AshC
    5 years ago

    JGSupport1833 

    You should be ale to locate the LMI AV log files in this location if you want to see what's going on there: C:\ProgramData\LogMeIn - LogMeInAVServer.log 

AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

JGSupport1833 

You should be ale to locate the LMI AV log files in this location if you want to see what's going on there: C:\ProgramData\LogMeIn - LogMeInAVServer.log 

JGSupport1833's avatar
JGSupport1833
New Contributor
5 years ago

thanks, I'll take a look, see if I can find any useful info from those logs 🙂