Forum Discussion
(Ive told Logmein Support many many times its not remote printing and they keep saying it is - not sure how they cant understand that...)
The immediate ways to fix:
Set the network to private (that fixes a lot) but not 100% of the time and not permanent it will still error depending on printer and drivers sometimes. We have the error on Ethernet connections also domain and private networks)
Creating a new Rule with Firewall disabled appears to fix it 100% of the time – in fact the printer will burst into life as soon as it applies.
It doesn't make sense for us to disable Logmein's firewall for the printer to work. It's been an error for years and we don't have anything working providing data for this correction. Paying and not using the firewall is unacceptable. Does the board know about this?
I agree disabling the firewall SHOULDN'T be the only option to print reliably!
Logme in must have know about this for a long time - yet they continue to sell it (We just purchased it) The Tech support saying its just a remote issue show the lack of what I can see being any care or responsibility.
For an integrated offering its actually very lacking in features that you would expect of any AV package. To then find out we must manually remove it on EACH computer is also unbelievable in this day and age.