Forum Discussion
Remote Access Session Report not Correct
Hello, I have a company with a lot of people working from home and this report is not even close to accurate for some users. This is a really huge deal right now with things the way they are in ...
Hello, can you please be specific about which data points need improvements or are missing completely?
Hi. Well to start there's the Logmein Client computers list. It shows less than 30% of connected computers as being in a session (highlighted in green). Then theres the main computers page on the central portal; the same incorrect information is is displayed.
Finally and most damning is the Remote access sessions report which is missing open sessions completely and the Duration times are whimsical.
I hope that is enough to be getting on with
