Forum Discussion

mfs's avatar
mfs
New Contributor
3 years ago

Remote Printing

I have one specific user under our LogMeIn Central account that is unable to use the remote printing option.  This user has full admin rights but the remote printing option remains greyed out. Host p...
mfs's avatar
mfs
New Contributor

Yes it is missing.

AshC's avatar
AshC
Retired GoTo Contributor
3 years ago

In that case, it indicates a problem at the Host end.  Is it printing locally OK? 

 

I would check the printer spooler there to confirm it is sending the jobs correctly.  If it is, then a re-install of LogMeIn may be needed. 

  • mfs's avatar
    mfs
    New Contributor
    3 years ago

    Printing locally is working fine. 

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      3 years ago

      mfs  Any luck after re-installing the endpoint there? 

      • mfs's avatar
        mfs
        New Contributor
        3 years ago

        Same issue after reinstalling