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Forum Discussion
mfs
4 years agoNew Contributor
Remote Printing
I have one specific user under our LogMeIn Central account that is unable to use the remote printing option. This user has full admin rights but the remote printing option remains greyed out. Host p...
AshC
4 years agoRetired GoTo Contributor
In that case, it indicates a problem at the Host end. Is it printing locally OK?
I would check the printer spooler there to confirm it is sending the jobs correctly. If it is, then a re-install of LogMeIn may be needed.
mfs
4 years agoNew Contributor
Printing locally is working fine.
- mfs4 years agoNew Contributor
Same issue after reinstalling
- AshC4 years agoRetired GoTo Contributor
You may want to reach out to Customer Support when you are connected from the local client so they can fully document the environment: https://support.logmeininc.com/central/help/how-do-i-contact-support