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Dershum's avatar
Dershum
New Member
4 years ago

Reporting API Remote Access Report not updating?

Greetings - I'm working on implementing a simple integration that uses the Reporting API Remote Access Report. I'm can see some older data in the response to the API calls, but when I ask someone to remotely access the host, I don't see those access attempts in the API response.

 

I can see change to the state of the Host in the Hosts API call (e.g. see it go from offline to online and back to offline). I thought it might be a timing issue (like the access not being available via the API call for a few minutes), but even after 30 minutes I don't see anything in the access report.

 

I have the date range in the POST set to include the correct datetime range (using Nov 1 through Dec 31 of 2020).

 

Thanks Much!

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