Forum Discussion

OrcusLtd's avatar
OrcusLtd
New Contributor
2 years ago
Solved

Saved Credentials Not Working

Hi, We have been using logmein now for many years.  We have 500+ host computers within logmein central. Saved credentials used to work.  Login to a machine first time, click save credentials and eve...
  • GaborO's avatar
    GaborO
    2 years ago

    Hi OrcusLtd, rpmaps!

    The fix has been released. The auto-login should work now, except in Safari, due to a bug in the browser.

KateG's avatar
KateG
GoTo Manager
2 years ago

Hi OrcusLtd Welcome to the GoTo Community. 

 

The team reproduced this issue which appears to be related to a browser security update which now prevents the reading of the saved credentials. We have opened a ticket and we are trying to find a solution for it as soon as possible. Thanks for your report and patience. 

  • OrcusLtd's avatar
    OrcusLtd
    New Contributor
    2 years ago

    Hi Kate,

    Any update on this ?

    Thanks

    Ray

    • GlennD's avatar
      GlennD
      GoTo Manager
      2 years ago

      Hi OrcusLtd,

       

      Unfortunately, there is no news yet as the team is still investigating if there are any solutions. 

       

      • OrcusLtd's avatar
        OrcusLtd
        New Contributor
        2 years ago

        Hi, Any news on this as its been well over a month.  Thanks  Ray