The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

OrcusLtd's avatar
OrcusLtd
New Contributor
2 years ago
Solved

Saved Credentials Not Working

Hi, We have been using logmein now for many years.  We have 500+ host computers within logmein central. Saved credentials used to work.  Login to a machine first time, click save credentials and eve...
  • GaborO's avatar
    GaborO
    2 years ago

    Hi OrcusLtd, rpmaps!

    The fix has been released. The auto-login should work now, except in Safari, due to a bug in the browser.

KateG's avatar
KateG
GoTo Manager
2 years ago

Hi OrcusLtd Welcome to the GoTo Community. 

 

The team reproduced this issue which appears to be related to a browser security update which now prevents the reading of the saved credentials. We have opened a ticket and we are trying to find a solution for it as soon as possible. Thanks for your report and patience. 

  • OrcusLtd's avatar
    OrcusLtd
    New Contributor
    2 years ago

    Hi Kate,

    Any update on this ?

    Thanks

    Ray

    • GlennD's avatar
      GlennD
      GoTo Manager
      2 years ago

      Hi OrcusLtd,

       

      Unfortunately, there is no news yet as the team is still investigating if there are any solutions. 

       

      • OrcusLtd's avatar
        OrcusLtd
        New Contributor
        2 years ago

        Hi, Any news on this as its been well over a month.  Thanks  Ray