Forum Discussion

Georgiy's avatar
Georgiy
Active Contributor
6 days ago

Saved password is invalid, please log in manually - occurs with every new LogMein Client session

Hi, our users have encountered a login issue. Every time, when they start a new LogMein Client session, it asks for their password. Credentials have to be entered every time, even though they are sav...
KateG's avatar
KateG
GoTo Moderator

HI Georgiy, nice to see you. 

 

I checked your account history and see that support has been working with your org and reviewed logs. It appears that we are waiting for updates in a release that is now slated for next week, let's see what happens then. 

 

Thanks for your patience and working with the team on this. 

Georgiy's avatar
Georgiy
Active Contributor
2 days ago

Hi KateG, thanks for the info. We'll be waiting for this fix with anticipation.