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Forum Discussion

Georgiy's avatar
Georgiy
Active Contributor
2 years ago

Saved password is invalid, please log in manually - occurs with every new LogMein Client session

Hi, our users have encountered a login issue. Every time, when they start a new LogMein Client session, it asks for their password. Credentials have to be entered every time, even though they are sav...
KateG's avatar
KateG
GoTo Manager
2 years ago

HI Georgiy, nice to see you. 

 

I checked your account history and see that support has been working with your org and reviewed logs. It appears that we are waiting for updates in a release that is now slated for next week, let's see what happens then. 

 

Thanks for your patience and working with the team on this. 

Georgiy's avatar
Georgiy
Active Contributor
2 years ago

Hi KateG, thanks for the info. We'll be waiting for this fix with anticipation.