The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
AndrewH85
6 years agoActive Contributor
Screen Blanking not working after Windows 10 2004
Microsoft has pushed out Windows 10 2004 to my workstations in our office and now screen blanking no longer works.
My employee's are working remotely and rely on screen blanking for privacy. My co...
- 5 years ago
Thanks for your patience everyone.
We've released an update that fixes the screen blanking failure for hosts running Windows v2004 and higher. Please upgrade affected PCs to LogMeIn host software 4.1.0.14344 in order to activate the new screen blanking method.
MarkM1
6 years agoNew Member
We have also noticed recently that some users screens are not blanked out. We have recently been upgrading userrs PCs to Windows 10, update 2004 and it does appear to be those PCs that are affected. We have had to go around the office and turn everyones monitor off. Do we know if a fix will be applied soon?
AndrewH85
6 years agoActive Contributor
Mark,
They did not give me any indication of a time frame for a fix. When I called they still considered 2004 to be in preview/beta yet it was released.
I've tried lots of things to resolve the issue from my end but it ended up being frutiless. Rollback was about the only thing that worked.