The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

AndrewH85's avatar
AndrewH85
Active Contributor
6 years ago
Solved

Screen Blanking not working after Windows 10 2004

Microsoft has pushed out Windows 10 2004 to my workstations in our office and now screen blanking no longer works.  My employee's are working remotely and rely on screen blanking for privacy. My co...
  • AshC's avatar
    AshC
    5 years ago

    Thanks for your patience everyone. 

     

    We've released an update that fixes the screen blanking failure for hosts running Windows v2004 and higher.  Please upgrade affected PCs to LogMeIn host software 4.1.0.14344 in order to activate the new screen blanking method. 

     

SRPRO's avatar
SRPRO
Visitor
5 years ago

From August to December - can anyone from logmein advise of a fix on this please.

  • User8037's avatar
    User8037
    Regular Visitor
    5 years ago
    Still waiting....
    • AshC's avatar
      AshC
      Retired GoTo Contributor
      5 years ago

      Thanks for your patience everyone, we are working on the fix currently. 

      • PPalette's avatar
        PPalette
        Active Contributor
        5 years ago

        Has this issue been resolved?  It is very important that this be corrected as I work with confidential information and need my screens blanked. 

         

    • Awise_Neo's avatar
      Awise_Neo
      Active Contributor
      5 years ago

      We're all still waiting for this.

       

      How Logmein cannot even release a statement or update to this issue is equally frustrating. Their silence is concerning.