The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

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AndrewH85's avatar
AndrewH85
Active Contributor
6 years ago
Solved

Screen Blanking not working after Windows 10 2004

Microsoft has pushed out Windows 10 2004 to my workstations in our office and now screen blanking no longer works.  My employee's are working remotely and rely on screen blanking for privacy. My co...
  • AshC's avatar
    AshC
    5 years ago

    Thanks for your patience everyone. 

     

    We've released an update that fixes the screen blanking failure for hosts running Windows v2004 and higher.  Please upgrade affected PCs to LogMeIn host software 4.1.0.14344 in order to activate the new screen blanking method. 

     

jpedersonVAC's avatar
jpedersonVAC
Active Contributor
5 years ago

I have the mouse trail issue as well, but goes away if you reduce the color quality down from HD.

tabakdds's avatar
tabakdds
Active Contributor
5 years ago
Thank you it worked!!!
  • JCSS's avatar
    JCSS
    Active Contributor
    5 years ago

    Is there a way from Central to force all machine to update to the latest version?

     

    Thanks

    • JCSS's avatar
      JCSS
      Active Contributor
      5 years ago

      l fixed forgot I could just click on the version and it would auto update  the clients

      • ISHelpdesk's avatar
        ISHelpdesk
        New Contributor
        5 years ago

        I clicked update at the client (I believe it was already at version 4.1.14148) and it said it was updating and it didn't come back with the latest update that is being quoted as the fix.  When I clicked update again, it said "Already up to date" (4.1.14148). 

        Can I just select what machine gets the update without having to log into the machine?

        Where are you seeing "click on the version and it would auto update  the clients" in the console?

         

        Thanks for your help.