Forum Discussion
AndrewH85
6 years agoActive Contributor
Screen Blanking not working after Windows 10 2004
Microsoft has pushed out Windows 10 2004 to my workstations in our office and now screen blanking no longer works.
My employee's are working remotely and rely on screen blanking for privacy. My co...
- 5 years ago
Thanks for your patience everyone.
We've released an update that fixes the screen blanking failure for hosts running Windows v2004 and higher. Please upgrade affected PCs to LogMeIn host software 4.1.0.14344 in order to activate the new screen blanking method.
AshC
5 years agoRetired GoTo Contributor
Here is an updated process for locating Host and Client logs: https://support.logmeininc.com/central/help/how-to-view-logmein-event-log-files-central-t-host-preferences-log
We would be interested in the dates where physically attached monitors are not being recognized by LMI, as well as any change in reaction time for things like screen drawing, keyboard strokes, and mouse clicks.
swigco
5 years agoActive Contributor
I am so sorry! Apparently we have logging disabled in our deployment policy, the field LMI Control Panel is blank and there are no logs in the default location 😞
Everyone, if you can, pls send your logs to Ash so that they can get us out of this.
Pavla