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Forum Discussion

AndrewH85's avatar
AndrewH85
Active Contributor
6 years ago
Solved

Screen Blanking not working after Windows 10 2004

Microsoft has pushed out Windows 10 2004 to my workstations in our office and now screen blanking no longer works.  My employee's are working remotely and rely on screen blanking for privacy. My co...
  • AshC's avatar
    AshC
    5 years ago

    Thanks for your patience everyone. 

     

    We've released an update that fixes the screen blanking failure for hosts running Windows v2004 and higher.  Please upgrade affected PCs to LogMeIn host software 4.1.0.14344 in order to activate the new screen blanking method. 

     

Ellem89's avatar
Ellem89
New Contributor
5 years ago
Hi,

Iam updated to the lastest version by of logmein but screen blanking still doesnt work.

If i turn off the host pc screens i can open programs like revit and autocad and see the menu bars but the model screen is blank white
AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

Ellem89  If the screen blanking function isn't working properly there, can you tell us which OS version is in use on the Host PC?  

 

What type of display is hooked up to the Host, and through which connection / port? 

  • ITDEPT87's avatar
    ITDEPT87
    Active Contributor
    5 years ago

    AshCany updates on the mouse trailing. Seems that degrading the color quality is the only workaround. This is not ideal with slower response time/page refresh.