The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
AndrewH85
6 years agoActive Contributor
Screen Blanking not working after Windows 10 2004
Microsoft has pushed out Windows 10 2004 to my workstations in our office and now screen blanking no longer works.
My employee's are working remotely and rely on screen blanking for privacy. My co...
- 5 years ago
Thanks for your patience everyone.
We've released an update that fixes the screen blanking failure for hosts running Windows v2004 and higher. Please upgrade affected PCs to LogMeIn host software 4.1.0.14344 in order to activate the new screen blanking method.
rickbern
5 years agoActive Contributor
Ellem,
Here's my findings on the issue
I think that's not logmein's problem, I think it's autodesk's. I discovered this issue a year ago when we went full remote.
https://revitforum.org/showthread.php/43013-Revit-No-Monitor-LogMeIn-model-does-not-show
I tried the little dongles (display emulators), they worked for a while, but some windows upgrade killed the ability to resize a window. The best I can come up with while this ridiculous problem persists is to put some tracing paper affixed with drafting dots over the screen
ISHelpdesk
5 years agoNew Contributor
We do not have Autodesk installed on a machine that had the issue. We updated and the issue resolved. She is running Windows version 2004.
- rickbern5 years agoActive Contributor
Your missing the point. I was responding to one specific post about revit having a blank screen. Sorry to confuse you.
- dstech5 years agoNew Contributor
Most definitely is not an Autodesk problem - as we don't have autodesk installed either.
Our Logmein worked flawlessly and fast before the update. Yes the screen blanking wasn't working however using the product didn't impose any degradation of screen performance or mouse lag, now that screen blanking is fixed, the performance has suffered greatly.
I would prefer the option of turning off screen blanking to gain back the performance we had previously.