The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
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Screen Blanking not working after Windows 10 2004
Microsoft has pushed out Windows 10 2004 to my workstations in our office and now screen blanking no longer works.
My employee's are working remotely and rely on screen blanking for privacy. My co...
Thanks for your patience everyone.
We've released an update that fixes the screen blanking failure for hosts running Windows v2004 and higher. Please upgrade affected PCs to LogMeIn host software 4.1.0.14344 in order to activate the new screen blanking method.
AshCThank you for providing the information. I did have an opportunity to try the latest Beta that you had provided in your last post. I made sure that both the remote/host were completely patched included all CU's and feature updates. I installed the Beta on both machines and confirmed that blank screen was working. I then switched my color quality back to "HD" and confirmed that the mouse trailing issue was resolved.
Do you know when the official update will be released and how it will be pushed out?
AshC this was a self-built computer. Here is the build:
Performance is dependent on the machine I connect to. It works on some machines and not on others. There is no consistency. The one machine I need it to really work on is the one where explorer crashes repeatedly. The crashing stops as soon as I disable screen blanking.
I am not getting crashes. I can remote in and control the computer just fine, but it doesn't blank the screen.
Yes. It's broken AGAIN. Screen blanking has been broken consistently for a year. It's ridiculous.
Now when I try to use it, windows explorer on the remote computer keeps crashing and I can't control the remote machine. It crashes, restores the desktop and then promptly crashes again in an endless loop.
Logmein should be ashamed of this disaster. It has been ongoing since 2020 and they have done little to fix it. I pay to use this software and have been a customer for more than a decade. I have been using Logmein since it first became available in the early 2000s. It used to be great but now it appears that they have got their fingers in so many other things due to acquisitions that they care little about the product that started it all.
I've been having on-and-off issues with screen blanking for a long time. For several months my screen blanking worked fine, but sometime in the last few weeks it stopped working and now people around my host computer can still see what I'm looking at.
Is there some new fix to this coming? Screen blanking seems very inconsistent and this presents a problem for me as I am working with sensitive information.It doesn't really surprise me, but a month after "any day now" I'm still on 14344.
Any comment?
