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AndrewH85's avatar
AndrewH85
Active Contributor
6 years ago
Solved

Screen Blanking not working after Windows 10 2004

Microsoft has pushed out Windows 10 2004 to my workstations in our office and now screen blanking no longer works.  My employee's are working remotely and rely on screen blanking for privacy. My co...
  • AshC's avatar
    AshC
    5 years ago

    Thanks for your patience everyone. 

     

    We've released an update that fixes the screen blanking failure for hosts running Windows v2004 and higher.  Please upgrade affected PCs to LogMeIn host software 4.1.0.14344 in order to activate the new screen blanking method. 

     

Exvaris's avatar
Exvaris
New Contributor
5 years ago

I am not getting crashes. I can remote in and control the computer just fine, but it doesn't blank the screen.

AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

Exvaris  Can you also tell us what hardware / computer model is having trouble with screen blanking? 

 

In reality we will probably need to gather both LMI and Windows logs to compare notes.  I'm sorry this is still affecting some of your sessions.