The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

jcrist's avatar
jcrist
New Member
4 years ago
Solved

Something change with auto login?

I am not longer seeing a checkbox to save credentials and all my saved credentials don't seem to matter and I have to type username/password in for all my computers?   Did something change yesterda...
  • AshC's avatar
    AshC
    4 years ago

    Thanks for your patience.  We are investigating this change of behavior. 

     

    [UPDATE]  We believe we've identified the source of the problem, and it should be fully resolved at this time.  Please let me know if any problems like this persists. 

AshC's avatar
AshC
Retired GoTo Contributor
4 years ago

Thanks for your patience.  We are investigating this change of behavior. 

 

[UPDATE]  We believe we've identified the source of the problem, and it should be fully resolved at this time.  Please let me know if any problems like this persists. 

HMJ1's avatar
HMJ1
New Contributor
4 years ago

It seems to be working again.  I just noticed that moments ago.  Hopefully your investigation will bring clarity to who broke what and avoid it happening again.

  • NotAHugeFan's avatar
    NotAHugeFan
    Active Contributor
    4 years ago

    its almost like someone is working on it.  or its just the Russians playing with it before they jack everything.

    • HMJ1's avatar
      HMJ1
      New Contributor
      4 years ago

      Nice!  Imagine that?  While we are busy looking up the password (since neither we nor LogMeIn has it memorized) we are sabotaged 😉  Let's go LogMeIn!

      • LockonCC's avatar
        LockonCC
        Active Contributor
        4 years ago

        It's working again... they must have found some issue and fixed it.

         

        I contacted support and was asked to do all sorts of things including re-generate self-signed certificates - which worked for one of 500 computers - and then was told I am responsible to regenerate the certificates on all 500 of my hosts... sure.

         

        I clearly told them that a) the problem is reported by others on their own forum; b) the problem occurs for me on more than once computer; and c) the problem occurs on more than one browser and in incognito mode.

         

        I understand that steps are required to troubleshoot but it was frustrating since I clearly outlined the above to them.