Forum Discussion
Hello Ash,
It's not that I don't have access to the compatible older version, I have multiple archived copies
The problem is the new incompatible version automatically installs over the old compatible version, despite not being able to run on this platform, requiring me to constantly go back and restore my archived copy. This happens at least once daily. I understand coming out with a new version that requires a certain OS version, I don't understand installing on an incompatible OS. Updating should be an option.
Are there, possibly, any flags I can add in the config.xml file to disable AutoUpdate?
Best,
Chuck
The design was to keep older operating systems on previous Central software versions, and not send any updates. In your case, we would be interested in the host logs from your affected Mac from the period of automatic update. Please let me know if you're able to grab those for Customer Support.