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guitardood's avatar
guitardood
Active Contributor
5 years ago

Urgent! Latest Client Not Compatible With Mac OS X 10.11 (El Capitan)

Urgent!   I'm running on OS X 10.11 (El Capitan) due to requirement of other software.  The new LogMeInMac Client does not work on El Capitan.  I've got my older version which still works fine.  Ho...
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guitardood's avatar
guitardood
Active Contributor

Hello Ash,

      Remember, this is not on one of my remote hosts, this is on the machine I use to login to central and access the my remote hosts and is running "LogMeIn Client.app" from the /Applications folder.  On first use every day, the auto-updateer overwrites the client with the incompatible client.

 

      My current workaround was to change permissions on the "LogMeIn Client.app" folder, forcing the authorization dialog to appear, which I can then cancel and continue with my day.

 

      That being said, I'd be glad to provide logs.  How/where should I upload them and which files do you require?

 

Best,

Chuck

AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

Thank you for that clarification. 

 

As of August 2018 Apple stopped releasing security updates for 10.11, and I am afraid we no longer support the client desktop application for Macs older than OSX 10.12.  While we tried to keep the door open for a period, this was a change we eventually had to make permanent.