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Forum Discussion

SkankHunt42's avatar
SkankHunt42
New Contributor
7 years ago

User isn't receiving a invite to our account

They have a comcast.net email and are not receiving the invite email - is there another way to add them to our account so they can access a computer?

1 Reply

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    7 years ago

    SkankHunt42  Sorry about that.  If your new user is not sending the communications to spam, you may want to contact Customer Support directly to see if the address was returning too many emails to sender.