So your telling me to call into the samse support group that has passed this over multilpe times already as an internal issue? Well, that makes sense. I think that for all the money we have been paying yu and for all these years, support should follow up on this and contact me directly.
telenberger You can also email our Community group with the above mentioned data points to 'gotoservice@logmein.com', for the purposes of updating the existing ticket.
If you prefer a direct outreach at a time when you can troubleshoot with one of the affected PCs and a Customer Support rep, then please click on my Community name here, and send a private message with your contact info as well as the best time to continue working together.
