Slowly trying to work itself out. Still should be much quicker in getting the information of what updates. Does not really make this scalable.
And right now I have the opposite, LMI says there is an update but when I go to the computer and run Windows update, it says there are no updates.
I had an absolutely horrible call from their "support" yesterday.
Worst call ever.
I needed to remote into all my computers that won't update and provide logs for all, then I needed to verify my configuration of LMI to ensure the computers were pulling correctly and send that to LMI, then it would take a few days to get an answer from LMI as to why this isn't working.
Sorry, I don't have time for all that **bleep**.
Problem is not 2 months ago they told me that updates only become available to apply to computers when at least 100 computers in my company report the same update, then and only then can I apply, only problem is, I don't have 100 computers in my company, so how does that **bleep** work?
Support reads from a script, has no knowledge of the platform or its history. I started using LMI back with XP and never had an issue with updates, then when 7 rolled out there were a few hiccups, but support was helpful, knew the product and got back to you in a timely manner, even if it was a bigger issue that took some time, you still had regular communication with a knowledgeable person.
Now 10 rolls out and every version of 10 breaks LMI's ability to update computers like the program has been able to do in the past. Now its jump through this hoop, that hoop, bend over backwards and even after you do everything they ask, they come up with a new reason it doesn't work and start the process all over again.
LMI get your head out of your arse and either fix this or remove it from the program. You're not helping anyone anymore.
Still an issue with me as well and we have almost 12k computers. I agree they need to just remove the function if it will not work correctly. There has been no product development or movement on anything in LMI central for quite some time. It is very disappointing.
Yeah we are seeing that as well on some other test workstations. I am only noting the one with screenshots to try and be consistent with the troubleshooting, but yes we are seeing the same thing. All different variations of issues on workstations, Servers doesn't matter.
nah i've just got to the point that i dont care telling logme in of this kind of issues, it seems they never listen or care, remember the time when the antivirus section was empty?? i got the we are looking into it for about 3 months, now with this windows updates meh i just check every tuesday for updates take a screenshot and send it to all my user letting them know there are updates to be installed
Yeah I need to be able to do this on a larger scale. I have 11000 computers that I need to try an manage, so they need to come up with a fix.
Exactly. This is one of their main selling points so yes, they need to get their heads out of their collective asses and fix this.
So came back over the weekend to check the test machine that I am using in screenshots and now shows only 2 updates not 3 like it did last week. LMI are you listening?? This is broke.
Checked back in over the weekend and now reporting this from the console:
and yet again still not reporting correctly in LMI:
No, this is the latest version, its been an issue for a VERY long time across multiple versions. They just don't accept that there is an issue and push it back onto us. LMI isn't the same supportive company they used to be.
