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Forum Discussion
Ricardo369
8 years agoNew Contributor
Windows 10 1803 i cant install the logmein client
i have tried installing on 3 computers with fresh installes and updates. every time i get Logmein Setup ended prematurley . is there a work around for this?
- 8 years ago
The answer was just posted in another post that worked for me:
Try this, it worked for me. When downloading from the Add Computer within logmein central, it did not work. However, when downloading it from here, which I would have thought to be the same source, it worked:
https://secure.logmein.com/logmein.msi
It's either a different install package or they just fixed it and I happened to grab it right after.
But If I had to guess, the error has to do with the account association. The LogMeIn Central version ties the user to the installer. This version requires you log in after you install.
cala555
8 years agoActive Contributor
The answer was just posted in another post that worked for me:
Try this, it worked for me. When downloading from the Add Computer within logmein central, it did not work. However, when downloading it from here, which I would have thought to be the same source, it worked:
https://secure.logmein.com/logmein.msi
It's either a different install package or they just fixed it and I happened to grab it right after.
But If I had to guess, the error has to do with the account association. The LogMeIn Central version ties the user to the installer. This version requires you log in after you install.
PeterJSY
8 years agoActive Contributor
Yes this works.
Please LogMeIn update this on Central and any of the other download options for LogMeIn
Peter
- theaccuser8 years agoActive Contributor
Please fix this...causing me a massive amount of pain...can't sent the installer out. I end up having to use TeamViewer first so I can get in...I can't send out a download like for the normal installer which in turn prompts for my credentials for my LogMeIn Central account.
- GlennD8 years agoGoTo Manager
Hi,
We are working on a new release that will correct this issue, we hope to make available very soon. I will update this topic once a firm release date is confirmed.
- aqua_jon8 years agoActive Contributor
Hi Glenn
we appreciate the update, and hope it's coming soon.
This is not your fault, but perhaps you could suggest to QHSE that from a quality perspective it would be worth obtaining early previews of the next Windows 10 Build to perform some testing against, to make sure LMI isn't caught out again, your customers would appreciate that and probably be willing to be involved in the testing.
Thanks,
Jon.