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Ricardo369's avatar
Ricardo369
New Contributor
8 years ago
Solved

Windows 10 1803 i cant install the logmein client

i have tried installing on 3 computers with fresh installes and updates. every time i get Logmein Setup ended prematurley . is there a work around for this?
  • cala555's avatar
    cala555
    8 years ago

    The answer was just posted in another post that worked for me:  

     

    Try this, it worked for me. When downloading from the Add Computer within logmein central, it did not work. However, when downloading it from here, which I would have thought to be the same source, it worked:

     

    https://secure.logmein.com/logmein.msi

     

    It's either a different install package or they just fixed it and I happened to grab it right after.

     

    But If I had to guess, the error has to do with the account association. The LogMeIn Central version ties the user to the installer. This version requires you log in after you install. 

     

GlennD's avatar
GlennD
GoTo Manager
8 years ago

Hi,

 

We have released a new version, the full release notes can be read here.

 

Improvements:

  • The version of Kaspersky Endpoint Security for Business that is packaged with LogMeIn is updated to version 11
  • Updated the Application Updates feature to better conform with GDPR compliance

Fixes:

  • Fixed an issue during installation that caused the LogMeIn .msi installer to lock local Windows user accounts
  • Fixed an issue that blocked the ability to copy and paste files between Windows hosts and Windows clients
  • Fixed an issue on the LogMeIn Client app for Mac that allowed a user to take remote control of hosts after the user logged out
  • Fixed an issue that prevented the LogMeIn software from installing on hosts running the Windows 10 Fall Creators Update operating system
  • Fixed an issue when taking remote control of a Windows host from a Mac client that stopped the magnifier from refreshing in real time
ALendzion's avatar
ALendzion
New Contributor
8 years ago

Thank you so much for putting out such a quick fix. One thing I want to point out.

 

I generated a new .msi for our zero touch deployment however after LMI installs it is asking us to create a security code? Is there a way to remove that requirement or pre-populate a generic code for a more complete process?