Windows 10

So I am new to this and having an issue with windows 10.

I have the logmein Client Free Account that works for me from my andriod device with no issues.

I just got a surface pro with windows 10. Installed the Logmein client and i am unable to connect to my computer. I've tried running as an adminsitrator with no luck.

My desktop is running windows 7 Pro and my Surface Pro is running windows 10.

Any help would be appreciated