Forum Discussion

PolarWizzle's avatar
PolarWizzle
Active Contributor
6 years ago

Windows OS Version and Build Number in LogMeIn Central

Is there a way of displaying the detailed Windows OS version AND build information in LogMeIn Central? As there have been, multiple versions of Windows 10 released it would allow us to identify whic...
idea
Question
PolarWizzle's avatar
PolarWizzle
Active Contributor

Hi AshC,

Would you happen to have any further update?

Rob28's avatar
Rob28
Active Contributor
5 years ago

AshC 

Following up as well ... OS version as displayed currently: Win 10 Pro is not enough for appropriate WIn 10 management - it does not tell us if the OS is recent. What we are looking for is something like: Win 10  1909, Win 10 1903 ... this OS identification seems to be available in Continuum tool (which seems to be a using LogMeIn ...)

  • PolarWizzle's avatar
    PolarWizzle
    Active Contributor
    4 years ago
    Thank you AshC.
    I am surprised... this was raised years ago and it now only going to be reviewed, surely a review would have been conducted in the time that has elapsed‽
    Personally speaking, no review is necessary it is a no-brainer and should simply be added to the development programme.
  • PolarWizzle's avatar
    PolarWizzle
    Active Contributor
    4 years ago
    That’s true!
    Come on LogMeIn, earn yourself a some kudos by getting it sorted. It will be of huge benefit to your users.
  • Rob28's avatar
    Rob28
    Active Contributor
    4 years ago

    Thank you AshC. ... and thank you PolarWizzle for bringing this up years ago! ;o)

    I've heard the developer review  approach a year or two ago ... I second Polar Wizzle thought on discussion of the topic ... only common sense decision is needed ;o)

    This is not a "I want" feature, this is a "I need / must have" feature.

  • Rob28's avatar
    Rob28
    Active Contributor
    5 years ago

    Maybe the issues with LogMeIn Antivirus on Win 10 2004 will clarify to LogMeIn Cnetral team that clearly identifying Win 10 version is important and that Win 10 versions matter as a new way of identifying Windows OS upgrades ;o) Curious about Ash follow up ...

  • jdebakker's avatar
    jdebakker
    New Member
    5 years ago

    Hi, need this information as well. Cannot go and check hundreds of computers  in their individual dashboard to know the build number - need a report on this!

  • Adrian_Forte's avatar
    Adrian_Forte
    Active Contributor
    4 years ago

    Can it really be that this is so hard to do that three years later, this issue still hasn't been resolved?

  • Rob28's avatar
    Rob28
    Active Contributor
    4 years ago

    Hi abbeyinscal, I appreciate the info and tips!

    I do NOT have any servers, my environments are Cloud only ... so server-based approach will not work ;o) ... and I  recommend that SMBs (most of my customers) get rid of servers ... to avoid VPN and Solarwind like issues.

     

    LogMeIn agent already collects version info (per device), but the info is NOT available in Central, in aggregated format - for all devices - to facilitate proper management, security and compliance... 

     I cannot use share/free ware, and I do NOT want multiple management agents on devices - which create security risks ... I understand there are options (that provide that basic info) and that I will have to consider... e.g. Microsoft Endpoint Manager, Team Viewer or Continuum (which seems to be using LogMeIn as a back end platform ;o)

  • Rob28's avatar
    Rob28
    Active Contributor
    4 years ago

    Yeah ... but I'm not paid by the hour ;o) ... and I do not have admin access to all devices ... the less access I have the better I sleep at night ;o)

    Managing by policy is the idea, not by hands on access to each device.

  • Adrian_Forte's avatar
    Adrian_Forte
    Active Contributor
    4 years ago

    You know what's especially funny.... someone took the time to make a function in the inventory that tells you how OLD the OS is. I'm guessing that age is calculated based on the date that the machine's particular build number was released. Maybe? But since it just says "Age of OS" with no explanation of how that calculation is derived, it's pretty useless to me.

     

    Just, PLEASE, give us the build number. This cannot be a hard thing to do, and it would be an amazingly useful thing.

  • Adrian_Forte's avatar
    Adrian_Forte
    Active Contributor
    4 years ago

    It's been a top request for two years and three months. I don't think "top request" means what they think it means....