You would be wise for not holding your breath. LogMeIn has managed to keep some bugs going since I started using the product at 2016. At this point, you'd actually have to put work into maintaining some of these bugs that long. They have your money, what do they are about improvements. Until someone comes along who's a legit competitor to them, you're not going to get squat. TeamViewer, while simpler (and better), in some ways, is twice as much money, with a lot less functionality.
Frankly. I would take less functionality for more improvements in what we already have that can only be considered "working" by only the most charitable of evaluations.
Yep, 2016 here as well. Started off with 40 seats and am at around 500 now.
I wanted to use our Asset tracking software to monitor this, but the agent only runs at certain intervals, and since we are decentralized, some clients agent only connects every few days. I figured LMI is present as soon as they are online, so it would be the way to go.
My network admin has been pushing ConnectWise over LMI for a while, and as time goes on it seems like it may be a more viable solution (so much more robust controls over the end user device)... I even worked money into the budget in case we go that direction. Oh well...
