Yep, 2016 here as well. Started off with 40 seats and am at around 500 now.
I wanted to use our Asset tracking software to monitor this, but the agent only runs at certain intervals, and since we are decentralized, some clients agent only connects every few days. I figured LMI is present as soon as they are online, so it would be the way to go.
My network admin has been pushing ConnectWise over LMI for a while, and as time goes on it seems like it may be a more viable solution (so much more robust controls over the end user device)... I even worked money into the budget in case we go that direction. Oh well...
Just out of curiosity - what asset tracking software? Never found one I "love".....
It really is. I don't want to scale down. I don't want to switch products. We all know what a pain in the backside that is. Starting all over, getting a new vendor, and then hoping they weren't selling you a lot of false promises. I would much rather they just fix this. I bet a lot of us are programmers here, and we're not so easily fooled about how long something takes. A good programming team could pump out a corrected inventory system in a week, a couple of weeks tops if we're doing a paranoid level of bug checking. Which, let's face it, this is LMI, so no bug checking is going to happen. So, yeah, a week or so.
It's disappointing that LMI cannot address relatively simple reporting challenge - they already capture the information at device detail level ;o(
I have scaled down my LMI footprint this year, and for customers who are interested in integrating IT and cybersecurity management - we move completely to M365 platform - endpoint management, inventory, configuration, protection etc.
Uhg, I wish I had a good recommendation; We use the asset module for ServiceDeskPlus by ManageEngine. Its a good product, but the way that the agent runs to scan computers is my only complaint; You schedule it to scan computers at a particular time, and if that computer isn't online, the scan fails. 90% of my seats are scattered across the country and using cellular hotspots to connect, on different shifts, etc., so I have a lot of devices only scanning once or twice a month. Its a pain for pushing GPO's, too.
Other than that its a decent product, integrates well into ManageEngines other modules and wasnt too pricey, all things considered.
