Forum Discussion
CS_HelpDesk
3 years agoGoTo Contributor
Hi bluewt ,
This account that accessed your machine could have been added as a user in your Central account, or someone may have used Central Desktop Sharing feature to start a remote access session with this outside account. Central doesn't allow for you to remote access the same machine at the same time.
To disable desktop sharing, login to your Central account, go to Configuration>Host Preferences, then you create a package or edit one and in the "Remote Control" category, you will see an option to disable desktop sharing. Check on the box, click on "Save", then "Finish and Save all". Now you can assign this package to all machines in your Central account and block this Central feature.
- bluewt3 years agoNew Contributor
Thank you, I will try that.