Forum Discussion

Daver99's avatar
Daver99
New Contributor
7 years ago

Your session has timed out or host went offline during your connection attempt.....

I am trying to provide to a client and I just keep getting the above message.   I have connected to this machine in the past.  Any help would be great.  Are there diagnostic tools or tests I can run?...
Daver99's avatar
Daver99
New Contributor
7 years ago

One more question: should there be a windows defender firewall rule listed?  

AshC's avatar
AshC
Retired GoTo Contributor
7 years ago

Daver99  Windows Defender rarely causes issues with LMI services.  Reference doc:  https://help.logmein.com/articles/en_US/Documentation/central-c-lmi-firewalls/?q=firewall&l=en_US&c=products%3Almicentral&fs=Search&pn=1

 

It sounds like this is isolated to one client in your case though, which is also demonstrating additional connection issues--- so I'd say it's just that PC or location.  If there's no other security present, have you tried to connect to it while in safemode with networking?