Forum Discussion
Daver99
7 years agoNew Contributor
Thanks for the link Ash - it does confirm that the overall throughput is good enough.
I feel that the issue must be a firewall issue (either on the PC or corporate hardware) that is blocking the connections in general or a specific port or range.
And more detailed technical requirements available?
DR
AshC
7 years agoRetired GoTo Contributor
Daver99 There's also this LMI bandwidth document you may reference: https://help.logmein.com/articles/en_US/FAQ/How-much-bandwidth-is-required-to-use-LogMeIn-en1/
- Daver997 years agoNew Contributor
Hi again,
Our client has been able to connect on this same network using other remote software this morning (to our competitor) -- this is now a serious issue for us to get resolved!
How do I escalate this?
dR