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Forum Discussion
lzmx
2 years agoActive Contributor
GoTo App and Android Tablet
Good morning, all Unfortunately, since we switched from GoTo Meeting app to GoTo App, it seems that on Android tablets (Nokia T20, Android 13) it doesn't work. It works fine with phones (even if p...
- 2 years ago
Hi lzmx
At this time, there does appear to be issues with app crashing on Xiaomi tablets and it appears to affect Nokia T20 as well.
At this time I don't have a timeline for a fix, but I will be following up with the team and will update the Community when I hear further.
Thanks for your patience and report.
KateG
2 years agoGoTo Manager
Hi lzmx , Welcome to the GoTo Community,
I'm sorry to hear this, can you tell me more about the experience?
- Is it only Nokia T20 or other devices and would you happen to know the make/model of other Android
- Can you describe what you are trying to do when it doesn't work?
- On the tablets where it doesn't launch you can receive and make phone calls?
lzmx
2 years agoActive Contributor
Hi KateG
Thank you for your reply.
Well, in short on the Nokia T20 the application crashes on launch.
My Nokia T20 is WiFi only
According to the reviews on Google Play Italy, the Nokia T20 is not the only tablet with this problem. I read Xiaomi, while other reviews that mention the inability to use GoTo App with the tablet, do not identify it
I hope this helps
Leonardo
- KateG2 years agoGoTo Manager
Hi lzmx
At this time, there does appear to be issues with app crashing on Xiaomi tablets and it appears to affect Nokia T20 as well.
At this time I don't have a timeline for a fix, but I will be following up with the team and will update the Community when I hear further.
Thanks for your patience and report.