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SBrown42's avatar
SBrown42
Contributor
3 years ago
Solved

Additional Features List

My Desktop Console has just updated to 1.7.0.97 and now has a list under the Devices for Remote Execution, Updates, Endpoint and Alerts.  At the bottom of the list is double arrow to collapse the lis...
  • GoTo_Robi's avatar
    GoTo_Robi
    3 years ago

    Hi Boyd B. 

    Thanks for the suggestion. The ability to open sessions (or multi-monitors) in new windows is on the roadmap. I don't have an ETA yet, but the newest DTC version (coming this week) has the underlying technology. Mobile Device Management (MDM) will open in a new window (for customers who has MDM add-on). The next step will be to utilize the new window concept for sessions and chat. The last step is to open remote multi-monitors in separate local windows.

    I believe this is the feature you are looking for. I appreciate your patience.

    Br,

    Robi

KateG's avatar
KateG
GoTo Manager
3 years ago

Hi SBrown42 thanks for your input on the new update. We will pass this feedback on to the team. 

Boyd B. thanks to you as well. Please note that you can open a new tab with the same window to suit your purpose, but we will let the team know that it could be easier to navigate. 

Boyd B.'s avatar
Boyd B.
Contributor
3 years ago

Hi KateG - thanks for the suggestion: "Please note that you can open a new tab with the same window to suit your purpose, "

 

That is true if you are using a browser to access GoTo Resolve, however, I prefer to use the Desktop Console, which still limits the space available for multiple remote control sessions.

  • GoTo_Robi's avatar
    GoTo_Robi
    GoTo Contributor
    3 years ago

    Hi Boyd B. 

    Thanks for the suggestion. The ability to open sessions (or multi-monitors) in new windows is on the roadmap. I don't have an ETA yet, but the newest DTC version (coming this week) has the underlying technology. Mobile Device Management (MDM) will open in a new window (for customers who has MDM add-on). The next step will be to utilize the new window concept for sessions and chat. The last step is to open remote multi-monitors in separate local windows.

    I believe this is the feature you are looking for. I appreciate your patience.

    Br,

    Robi

    • Boyd B.'s avatar
      Boyd B.
      Contributor
      3 years ago
      Good to hear that. Thanks.