Forum Discussion

MichaelR138's avatar
MichaelR138
Active Contributor
2 years ago

Basic asset report

Hello,   I'm struggling to find a basic asset list report, is there one? I've looked at the reports menu but that just has a report for sessions and a report on help desk incidents?   All I want ...
GlennD's avatar
GlennD
GoTo Manager
2 years ago

Hi MichaelR138, welcome to the community.

 

 I am checking with the team to find out when that kind of reporting will be available in GoToResolve.

 

 

  • bill_AZ's avatar
    bill_AZ
    Active Contributor
    2 years ago

    Hello,

     

    I have a similar request. I don't need something as granular as the OP request but an export of 'Host Name', 'Agent Version' and 'Last logged in user'. We're planning on a larger rollout of GTR and I need to know which devices already have the agent installed and which from our asset list still need the agent installed.

     

    Thank you!

     

    Bill

    • KateG's avatar
      KateG
      GoTo Moderator
      2 years ago

      Hi bill_AZ welcome to the GoTo Community. Thanks for your feedback here. Our team is aware of this need and plan to release more comprehensive reporting in Q2. Please stay tuned. 

      • L0L's avatar
        L0L
        New Contributor
        2 years ago

        I agree with the above request; since all the data is there, getting at least a CSV download should be simple, and really is essential.  This tool is targeted to people managing a significant number of devices, and obviously the agent has access to an incredible amount of useful information. There are other tools that do this, but I hate having to buy programs with overlapping functionality, especially given that this tool is being marketed as a system-wide management tool.