Forum Discussion

JodiAliceRecep's avatar
JodiAliceRecep
Active Contributor
2 years ago

Device nicknames not sticking in GoToResolve Desktop Console

When we rename a device in our devices list in GoToResolve Desktop Console, the nickname doesn't seem to "stick" lately and reverts back to the host name after a little while.  Anyone else seeing thi...
  • KateG's avatar
    KateG
    2 years ago

    Update: this issue is now resolved.

     

    If you are still experiencing this, please let us know. Thanks everyone for your reports. 

Boyd B.'s avatar
Boyd B.
Contributor

I'm seeing it as well.

KateG's avatar
KateG
GoTo Manager
2 years ago

Boyd B. JodiAliceRecep thanks for reporting this issue. I can confirm the same behavior.

 

Our team is currently aware of the issue and working on a fix. We will update the Community when we learn more.  

  • KateG's avatar
    KateG
    GoTo Manager
    2 years ago

    Update: this issue is now resolved.

     

    If you are still experiencing this, please let us know. Thanks everyone for your reports.