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GotoResolve Customer Attended Standalone
Hello, We are migrating from GotoAssist to GotoResolve and want to use it like before see here Use the GoToAssist Customer Attended Standalone Application (Single Executable for Windows) ...
Hi RobICT ,
Welcome to the GoTo Community,
It appears that this is now available! Feel free to let me know if there are any issues you're having. Thanks.
Hi Lchris, welcome to the community.
At this time GoTo Resolve supports inviting clients to join the support session through a link that you share with them, or Unattended Support. I am checking with our team to see where the feature you are looking is on our roadmap currently.
Thank you Glenn
Some of our user are not allowed to download, launch or install software from the web, for security reason they can only use the browser to view web pages.
The only way for us to allow them to use external remoting software is to package it with our own software and add a button to call it from our software directory where the files are validated.
Of course the feature was available with gotoassist, and we could also lock the version we were using to avoid auto-update
Thanks for the help
@Lchris, the product team is looking into adding this functionality sooner than previously planned. I will update this post when I have more details to share.
