Forum Discussion

Lchris's avatar
Lchris
Active Contributor
4 years ago
Solved

GotoResolve Customer Attended Standalone

Hello,   We are migrating from GotoAssist to GotoResolve and want to use it like before    see here Use the GoToAssist Customer Attended Standalone Application (Single Executable for Windows)  ...
  • KateG's avatar
    KateG
    2 years ago

    Hi RobICT , 

     

    Welcome to the GoTo Community, 

     

    It appears that this is now available! Feel free to let me know if there are any issues you're having. Thanks. 

KateG's avatar
KateG
GoTo Manager
3 years ago

Hi Lchris thanks for checking in. This feature is still not currently available, but we will update this thread once it is. 

JRDANIS's avatar
JRDANIS
New Contributor
2 years ago

Hello I have the same problem. have you been able to make progress on this subject to allow us to deploy the gotoresolve.exe client on all our PCs.

  • KateG's avatar
    KateG
    GoTo Manager
    2 years ago

    JRDANIS nice to see you.  

     

    I don't have a timeline for this yet, we will follow up with the team and update when we hear further.  

    • RobICT's avatar
      RobICT
      New Member
      2 years ago

      Hello KateG,

       

      Is there any update on this functionality ? just like the creator of this post, we currently have an exact same situation: our endusers are restricted of download applications of the web for security reasons. in the past, we used the " customer attended " application for GoToAssist, which now no longer works, and we need the " Customer attended " version for GoToResolve to distribute to our endusers. Any news? 

       

      Thanks in advance!

      • KateG's avatar
        KateG
        GoTo Manager
        2 years ago

        Hi RobICT , 

         

        Welcome to the GoTo Community, 

         

        It appears that this is now available! Feel free to let me know if there are any issues you're having. Thanks.