GoToResolve Performance Issues?
Good morning. For several months, all of our GoToResolve users have been experiencing issues in connecting with our customers. For reference, we have about 25-30 people that use GTR, and we use it to...
Forum Discussion
Thank you, the GTR team is in contact with us and working through things.
“We also experience frequent connection drops, and often we can’t even access the equipment. We’re accessing the device via mobile data, and I searched the forum to find more information
Hi Fogas_Suporte, welcome to the community.
Mobile networks can be tricky. If you click on the Stream Settings icon you can get some information about your current connection and also adjust the quality
On my console, only these fields appear, I can’t choose Stream Quality
