Is there a portal where the user can see the state of the ticket?
Hello! I am wondering if the user who create the ticket can check the status of the ticket in a portal in case he/she is authenticated. Thank you in advance. Sergio
Forum Discussion
Hi sdiaz, welcome to the community!
Great question. GoToResolve ticketing does not support this yet, but it is something we plan to add in a future update.
Nice to hear that. In fact, it would be great if you can add integration for that portal to Wordpress to integrate the system with the company website.
