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ChrisNeils's avatar
ChrisNeils
New Contributor
2 years ago

Latest GoToresolve Application is awful.

We are having all kinds of problems with this latest version. Servers not connecting, randomly going offline and have to restart the service, connecting but having a black screen, RDP servers connect to user sessions instead of the server itself just to name a few! Please someone fix this asap

2 Replies

  • TimH1's avatar
    TimH1
    Active Contributor
    2 years ago

    Not that isolated - connected to a users session on an RDP server not the console.  Lots of not connecting issues, and today Zero Trust Verification failures.  Not sure what is happening

  • Viktor_Egri's avatar
    Viktor_Egri
    GoTo Contributor
    2 years ago

    Hey,

    I'm Viktor Egri, product manager. We took a look at our reliability metrics and your issue seems to be an isolated one. Could you please reach out to care with this issue so we can take a closer look and help you?
    Many thanks!

    Viktor