Forum Discussion

andreiveiga97's avatar
andreiveiga97
New Contributor
2 years ago

Microsoft Teams integration with Goto Resolve stop working properly

Hello,

 

Goto Resolve teams bot isn't working when sending private messages, it works just when send a message in IT Helpdesk Team.

Someone might help me with this problem ? It was working two weeks ago.

2 Replies

  • GyulaMucsi's avatar
    GyulaMucsi
    GoTo Contributor
    2 years ago

    Hi, I'm sorry you are experiencing this. Have you already submitted a support ticket to our care team about the issue?