Forum Discussion

andreiveiga97's avatar
andreiveiga97
New Contributor
11 months ago

Microsoft Teams integration with Goto Resolve stop working properly

Hello,

 

Goto Resolve teams bot isn't working when sending private messages, it works just when send a message in IT Helpdesk Team.

Someone might help me with this problem ? It was working two weeks ago.

2 Replies

  • GyulaMucsi's avatar
    GyulaMucsi
    GoTo Contributor
    11 months ago

    Hi, I'm sorry you are experiencing this. Have you already submitted a support ticket to our care team about the issue?