rcotaActive Contributor6 months agoName Changes in Resolve Help Desk + GoTo Connect Hello, not sure If we have a unique situation or not, but I wanted to highlight, what I believe is odd intended behaviour from Resolve and GoTo Connect on name changes in the Help Desk system. Where ...Show More
GlennDGoTo Manager6 months agoHi rcota, Thank you for the detailed post, I am going to share it with the Resole, GoTo Connect teams.
Recent DiscussionsInstallation FailedStrange purple glitching when in remote sessionsGoTo resolve ticketing slow to load for end usersGTR - Remote Execution - Group as a targetResolve not reverting back to the default printer after a remote support sessionSolved