rcotaActive Contributor5 months agoName Changes in Resolve Help Desk + GoTo Connect Hello, not sure If we have a unique situation or not, but I wanted to highlight, what I believe is odd intended behaviour from Resolve and GoTo Connect on name changes in the Help Desk system. Where ...Show More
GlennDGoTo Manager5 months agoHi rcota, Thank you for the detailed post, I am going to share it with the Resole, GoTo Connect teams.
Recent DiscussionsResolve not reverting back to the default printer after a remote support sessionSolvedUnable to Create Tickets from Teams – GoTo Resolve Integration Broken Since AprilNew Ticket Templates?Best practices for reinstall/repair of client?Multiple HelpDesk Services