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Forum Discussion

efanning's avatar
efanning
Active Contributor
4 years ago
Solved

Outlook incident description has no carriage return

Hello:   When we receive a notification from GoTo Resolve's Helpdesk stating that there's a new ticket, the incident description is one big paragraph in the email in Outlook and OWA.  In the actual...
  • efanning's avatar
    efanning
    3 years ago

    This appears to have been improved.  Thank you.

GyulaMucsi's avatar
GyulaMucsi
GoTo Contributor
4 years ago

Hi efanning,

Thank you for letting us know. We will investigate and get back to you shortly.